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SAA Cyber Attack: What Nigerian Travellers and Tech Firms Should Know

Jennifer Ibrahim by Jennifer Ibrahim
May 12, 2025
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Flag carrier South African Airways hit by a breach—here’s the Nigerian angle.


South African Airways (SAA) was struck by a significant cyber attack on Saturday, 3 May 2025, disrupting its website, mobile app, and internal operations before services were restored later the same day. This incident underscores the growing cyber threats facing African organisations—and highlights why Nigerian companies and consumers should stay vigilant.


What Happened to SAA

On 3 May, SAA detected unauthorized access affecting customer-facing platforms and back-end systems. The airline’s statement explained that swift activation of its disaster recovery and business continuity protocols contained the incident, minimising flight disruptions and restoring normal service by evening.

“We acted swiftly to contain the disruption, restore services and initiate a comprehensive investigation…Our highest priority remains the security and integrity of our business systems and consumer data,” said SAA Group CEO Professor John Lamola.


The Broader African Context

South Africa tops the continent in cybersecurity incidents, accounting for over 40% of ransomware and nearly 35% of infostealer attacks between June and November 2024, per ESET’s bi-annual Threat Report . Recent targets include telecom giants MTN and Cell C, signalling that both public and private sectors are in the crosshairs.


Why This Matters for Nigerians

Here’s what the data breach at SAA means for Nigerian stakeholders:

  • Travel Disruptions: Shared routes and booking platforms could see knock-on effects if regional partners face similar attacks.
  • Data Privacy Risks: Nigerian carriers and travel apps must reinforce GDPR-style safeguards under NDPR to avoid regulatory fines.
  • Rise in Demand for Security Solutions: Local cybersecurity startups stand to gain as businesses seek robust protection and compliance services.
  • Investor Caution: VCs evaluating West African tech firms will factor in resilience against cyber threats as a key due-diligence criterion.

Mitigating the Risk

  1. Enforce Multi-Factor Authentication: Especially for critical systems and remote access.
  2. Regular Pen-Testing and Audits: Identify vulnerabilities before attackers do.
  3. Employee Training: Phishing remains a top intrusion method; staff awareness is crucial.
  4. Incident Response Planning: Clear protocols reduce downtime and reputational damage.

From Lagos to Cape Town and beyond, no organisation is immune. As African tech scales, the next frontier isn’t just innovation—it’s resilience.

CHECK OUT OUR POST ON: Connected Africa Summit 2025: What Nigerian Startups Stand to Gain from Diani

Jennifer Ibrahim

Jennifer Ibrahim

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